Universities and colleges have specially trained staff (study skills advisers) that support students with study skills, exams and assessments. They also offer short courses to help with the development of particular skills.
As learners work through their course it is likely that they will get better at academic writing and reading, and of course, their tutors will support them in this with feedback and advice.
Universities have whole areas dedicated to silent / collaborative study. If working from halls / shared housing isn't working, students should change their location. University library staff can help them find the resources they need to improve their academic skills.
Group study is also a highly effective tool. If students are struggling with a class or assignment then a study group can help them discuss and solve any course-related problems or queries.